Insights & Events

20 December 2017

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Over 1 Million Homes Without Fast Broadband

According to a recent Ofcom study, over 1 million homes have been left without the fast broadband services expected of UK household providers.


In an Ofcom study during Q4 of 2016, the telecoms regulator identified 1.4m UK households are still without reliable internet connectivity! In modern life, fast broadband is no longer a nicety, it’s essential for our digital lives to develop, such as video-calling friends, etc.


For those that may not be aware, Ofcom has previously announced that the national minimum download speed is 10Mb/second. Interestingly, the total number of properties in 2016 without 10Mbps broadband has fallen 42% since the end of 2015. This equates to 2.4m with slow broadband!

Too many people and businesses are still struggling for a good service – we think that is unacceptable.”

Steve Unger

Group Director


Ofcom’s annual Connected Nations report into the state of the UK’s telecoms and mobile networks did find there has been a significant improvement in recent years allowing the digital “have-nots” to join the high-speed broadband revolution – credit to Major Network Operators (MNOs) for investing in their infrastructure.

“We have made good progress but more needs to be done to help make sure we build a country that works for everyone. We’re driving up mobile coverage and the Universal Service Obligation we are taking through parliament, alongside the £1bn for full fibre and 5G in the autumn statement will do exactly this, by further boosting mobile coverage and delivering fast, reliable broadband to people struggling with slow speeds.”

Matt Hancock

Digital and Culture Minister

The ISPA (Internet Service Providers Association) which represents companies including BT, Virgin Media, and Sky, has suggested the roll-out of superfast broadband to all households comes with significant costs. “As an industry, we understand the frustrations of those who still receive slow speeds. Our members have worked hard to reduce the number of premises with speeds of less than 10Mbps, however, reaching the final 5% requires significant additional investment.” ISPA warned that based on Ofcom research it could cost up to £1.1bn to enable faster speed services to reach all households, which could see household bills rise by £20pa.

Ofcom painted a mixed picture of the progress on the 4G mobile phone coverage. On one hand, the proportion of premises that can now receive a 4G mobile signal indoors from all four networks – EE, Vodafone, O2 and Three – has risen from 28% to 72%, however, availability of 4G coverage geographically across the UK overall remains low. Many people in rural areas, as well as those traveling by car and train, continue to suffer from poor mobile signals. Total geographic 4G coverage, where the signal is available from all four operators, is still only available across just over 40% of the UK. (This is, at least, up from the 8% recorded in 2015, so there has been evidence of investment.)

Unger said, “We’re challenging mobile operators to go beyond built-up areas and provide coverage across the UK’s countryside and transport networks.”

UK Connect (previously known as Countrywide Telecoms) is the UK’s leading broadband provider for the construction industry and specifically for the new homes market. We support many of the National House Builders meaning the reputations of companies like Taylor Wimpey and Redrow Homes remain safe as they can guarantee a broadband connection in any new property.

Are you a residential developer with unhappy customers on your phase? Get in touch for information concerning broadband solutions. No matter your situation, we will try our best to tailor our solution to you with the help of our innovative technology team. Get in touch at

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Redrow Homes

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