Careers

26 October 2019

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Sales Administrator

As a sales administrator at UK Connect you will act as key support for our Account Managers in an administrative capacity, ensuring you aid them in servicing their customer accounts in order to provide a world class customer experience.

Key Responsibilities

You will maintain efficient liaison and process execution with the service delivery team to ensure successful implementation of UKC solutions as well as ensuring effective client liaisons including order processing, actioning renewals and general day to day account administrative tasks

Day to day responsibilities

  • Support for the Account Managers; from creating quotes and invoices to managing client relationships and creating client sales reports
  • Effective liaison with the Account Managers to remain fully up to date with customer activity
  • Understanding of customer business goals & objectives enabling you to assist the Account Mangers in achieving their own results statements
  • Liaise with the relevant teams and departments that you support regularly to update them on activity
  • Develop efficient and streamlined processes
  • Implement best practice customer experience strategies
  • Ensure all systems, especially the CRM, are kept fully updated with accurate and relevant information through regular client engagement

Measuring your success

At UK Connect we believe building meaningful customer relationships and providing a world class customer experience is key to our success. We therefore require our sales administrator to fully immerse themselves in the business, understanding our customers business setup, challenges and needs. Ensuring fantastic communication with all departments within UK Connect including Account Management, New business, project coordination and technical support.

This role would suit

An outgoing engaging individual who likes to build strong relationships. Someone who is detail orientated, resilient and enjoys process driven tasks. You may have worked as a personal assistant, a business administrator or even a project coordinator in you previous role.

Remuneration

UK Connect offer a generous base salary along with flexible benefits package.

Benefits

  • Up to 40 days holiday
  • 5 days a year gifted by the company to work for a charity of your choice
  • Company pension
  • Staff bonus scheme
  • Free parking
  • Health insurance
  • Dental
  • Healthcare
  • Access to counselling services
  • Staff away days
  • Mobile and laptop
  • Access to company vehicle
  • A range of flexible benefits

 Personal development and support

Here at UK Connect we believe in personal and professional development. You will receive training and support ensuring you have the skills and competencies to carry out your role. You will have the opportunity to acquire further qualifications (relevant to your role).

All staff are given a defined and agreed career progression plan in line with their aspirations and career objectives. 

About UK Connect

UK Connect is a small but growing team of 30+ staff. We have built a friendly culture at UK Connect that values all staff. We are a young, energetic and hardworking team that with a solid understanding of the business values, standards and culture. 

We offer a fun environment that puts its people first, offering all our staff a fantastic work life balance.

What next?

Please fill in the form to the top right hand of this page. You must also call our careers phone number this line is not manned, and you will be put to an answer machine.

Careers Phone number – 0333 1210 477

Please give the following information.

  • Your name
  • Contact number
  • Current job role
  • What you understand about UK Connect
  • Why you would like to work for us
  • What value you think you could bring to our business

We will contact all applicants within 7 days of your application by phone and email. If successful you will be invited for a telephone interview followed by a face-to-face meeting.

 
 
 
 
 
 
 

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Application form

“Working with UK Connect has been a smooth and easy process. The team has been fantastic by going above and beyond, getting our broadband installed for us within extremely tight deadlines and ensuring the client relationship is done in an efficient manner. I have thoroughly enjoyed working with the UK Connect team, as I find they are highly reliable and have good attention to detail and carry out the job to an exceptional standard.

Jonny Leivesley

Redrow Homes

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