Client Experience

Barratt Developments plc is one of the largest residential property development companies in the United Kingdom operating a network of over 30 divisions.

Barratt Homes first sought the help of UK Connect when the phone lines they had ordered for a new site had still not been installed, despite ordering them months prior, and launch was just five days away.

 
 
 
 
 
 

Ready, set, launch: UK Connect provide Barratt Homes with connectivity just days before development launch

They were in need of a provider that could offer a quick turnaround without compromising on quality. This was coupled with the fact that their development was in a rural location, meaning fixed line providers would have taken weeks to resolve the issue.

A ‘plug and play’ solution

With UK Connect’s voice over IP solution there is no need for a physical line, which means phone systems really can get up and running in no time at all – it’s a ‘plug and play’ solution.

With the development launch just days away, UK Connect’s fibre speed broadband and high quality handsets were deployed straight to Barratt Homes’ marketing suite, along with dedicated local marketing phone numbers within just 48 hours.

Quick installation, instant communication

The quick installation and instant access to broadband enabled the sales launch to continue as planned. The sales staff could focus on what really matters and start selling homes, and customers were none the wiser to the difficulties that Barratt Homes were facing leading up to launch day.

UK Connect guarantee installation within just 10 days, with full coverage across the UK. They were able to step in and install to a rural location where other providers were quoting a further three-month delay which would have had a detrimental impact on launch day.

UK Connect set up communications in the marketing suite in less than 48 hours. I can’t rate the company highly enough.

Lynnette St Quintin

Sales Marketing and Customer Services Director

Barratt Homes Southern Counties

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“Working with UK Connect has been a smooth and easy process. The team has been fantastic by going above and beyond, getting our broadband installed for us within extremely tight deadlines and ensuring the client relationship is done in an efficient manner. I have thoroughly enjoyed working with the UK Connect team, as I find they are highly reliable and have good attention to detail and carry out the job to an exceptional standard.

Jonny Leivesley

Redrow Homes

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