Client Experience

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Redrow plc is one of the largest British housebuilders in the UK with a network of 14 operational divisions nationwide.

When Redrow Homes first approached UK Connect in 2017, they were looking for a reliable broadband and voice solution to connect their sales officesThey needed a rapid and secure solution with a quick turnaround, which would enable their sales and marketing teams to communicate effectively and sell new developments faster.  

 
 
 
 
 
 

Opening sales offices sooner than planned

UK Connect understands there is a lot of pressure to sell homes as quickly as possible. When taking into consideration launch preparation, ensuring all stakeholders are kept in the loop and supporting the sales and marketing activity, a reliable network connection is vital so that everything runs smoothly.

Feature rich, bespoke solutions

UK Connect offer feature-rich business phone and inbound solutions, tailored to each residential developer’s requirements. Their bespoke, cloud-based VoIP telephony solutions are guaranteed to help boost sales and marketing performance, deliver effective campaigns and sell new developments faster.

With the solution in hand, UK Connect provided Redrow with fibre-speed broadband and a VoIP solution to their regional sales suites. What’s more, the installations were done within an hour on each development, accompanied with in-depth staff training on how to get the best out of the solution.

And as if this wasn’t enough, all the staff devices were setup for them, from printers to laptops and card machines, with the promise that they were only a phone call away should anyone wish to speak to their dedicated, in house technical team.

Opening ahead of schedule

Quick installation of UK Connect’s router and VoIP services meant Redrow were able to open their sales offices sooner than planned, which is key to a sales driven business.

The VoIP phone lines enabled their staff to have incoming and outgoing calls at the early stages of development, enabling staff to do their job effectively and begin the sales process early.

Redrow were able to receive reports and statistics as and when required to monitor and improve their sales and marketing activity. All of this took place whist keeping in contact with their key account manager, who was on hand to provide ongoing support and solutions for any new connectivity requirements, and since then UK Connect has expanded their product offering to further Redrow Homes developments and regions.

Their service sets them apart and the 10 day guarantee ensures we have a sales office that’s opening and working quickly, it’s a no brainer that we would go to UK Connect to ensure we have everything set up in good time.

Jonny Leivesley

Marketing Co-ordinator

Redrow Homes

UK Connect are dedicated to being at the forefront of construction technology. To find out more about how we can help please call 0333 015 5368 or contact us today.

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“Working with UK Connect has been a smooth and easy process. The team has been fantastic by going above and beyond, getting our broadband installed for us within extremely tight deadlines and ensuring the client relationship is done in an efficient manner. I have thoroughly enjoyed working with the UK Connect team, as I find they are highly reliable and have good attention to detail and carry out the job to an exceptional standard.

Jonny Leivesley

Redrow Homes

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