Client Experience

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Redrow plc is one of the largest British housebuilders in the UK with a network of 14 operational divisions nationwide.

Redrow were looking for a reliable and secure broadband and voice solution to connect their sales office sites. This would enable their sales and marketing teams to communicate effectively and sell new developments faster.

 
 
 
 
 
 

Key Requirements

Ability to share information with staff, customers and suppliers
Telephone system to communicate with customers
Quick installation
Dedicated marketing phone numbers
Tracking and reporting on calls

The solution

UK Connect provided Redrow with fibre-speed broadband and a VoIP solution to their regional sales suites. The installations were done within an hour on each development accompanied with in-depth staff training on how to get the best out of the solution.

Further to this, all the staff devices were setup for them, from printers to laptops and card machines. UK Connect were only a phone call away for any additional technical support, with a quick and easy solution.

The result

Quick installation of UK Connects router and VoIP services meant Redrow were able to open their sales offices sooner than previously allowed, which is key to a sales driven business.

The VoIP phone lines enabled their staff to have incoming and outgoing calls at the early stages of development, enabling staff to do their job effectively and begin the sales process early.

Redrow were able to receive reports and statistics as and when required to monitor and improve their sales and marketing activity.

Their service sets them apart and the 10 day guarantee ensures we have a sales office that’s opening and working quickly, it’s a no brainer that we would go to UK Connect to ensure we have everything set up in good time.

Jonny Leivesley

Marketing Co-ordinator

Redrow Homes

Our customers

UK Connect are proud to work with the industries leading housing developers and contractors.

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“Working with UK Connect has been a smooth and easy process. The team has been fantastic by going above and beyond, getting our broadband installed for us within extremely tight deadlines and ensuring the client relationship is done in an efficient manner. I have thoroughly enjoyed working with the UK Connect team, as I find they are highly reliable and have good attention to detail and carry out the job to an exceptional standard.

Jonny Leivesley

Redrow Homes

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