Since working with UK Connect, Taylor Wimpey’s I.T. Director has not received a single escalation. Read how UK Connect provide a seamless service to one of the largest residential developers in the U.K.
Taylor Wimpey Plc is a UK-focused residential developer, which also has operations in Spain. Taylor Wimpey operate at a local level from 23 regional businesses across the UK, and build a wide range of homes, including affordable housing, apartments and all the way through to six-bedroom houses
Number of live developments with UK Connect : 400+
Years active with UK Connect: Six years
Employee count: 5,000+
Industry: Land acquisition, home and community design, urban regeneration and the development of supporting infrastructure
Number of regional businesses: 23
Website: taylorwimpey.co.uk
UK Connect services provided: Cellular broadband, Site, VoIP, Homeowner Broadband
In 2016, Taylor Wimpey were in need of a rapid and secure broadband solution that would provide them with connectivity from day one for a construction site office they had assembled ready for building works to begin at a development in Nuneaton, Warwickshire.
With a fixed-line broadband service, installation on site could have taken anywhere between three and nine months, hugely impacting productivity and time that Taylor Wimpey simply did not have. Dealing with fixed line providers can be a frustrating process and is fraught with challenges, from order all the way through to delivery. As is the case for many other residential developers, no matter what the location, a strong network connection was imperative to help Taylor Wimpey achieve their target of building and selling homes quickly.
Within days of Taylor Wimpey’s original call for urgent broadband deployment, UK Connect arrived on site to install a super-fast, scalable and enterprise grade secure cellular broadband service, as per their promise to install in under 10 days no matter what the location. Having conducted a Radio Frequency Survey to do a signal check and ensure the fastest speeds possible would be achieved, this robust and reliable broadband solution enabled staff on site to instantly communicate with colleagues, customers and suppliers, enabling Taylor Wimpey to focus on their core business priorities.
UK Connect partnered with Cradlepoint to deliver this Cellular Broadband service utilising a 4G enterprise grade secure router. Once installed, all the customer had to do was simply power on the router, pre-configured to their specification and connect to their local network for fast Internet access.
Due to the impressive service Taylor Wimpey received on its building development in Nuneaton, Warwickshire, as well as the super-fast and reliable broadband solution installed, an increasing number of Taylor Wimpey’s sites started to opt for UK Connect’s broadband solution.
Over time, this successful roll out across a vast amount of sites and regions naturally meant that Taylor Wimpey found that a group deal led to further ease of service. However, it wasn’t just the broadband solution that impressed Taylor Wimpey, and there was a whole host of reasons as to why UK Connect were the right connectivity provider for this group deal:
Eight years on from providing Taylor Wimpey with a quick-fix construction site broadband solution, UK Connect now provide broadband on all of the 23 UK regions Taylor Wimpey operate in, and many sites and regions have also opted for UK Connect’s other products and services including VoIP Telephony and Homeowner broadband.
Their group deal means that any network issues or queries, no matter which site or region, are efficiently and quickly dealt with by UK Connect. What’s more, a group deal was a welcome cost effective solution, as less resource spent on network issues meant greater productivity and with that, greater profitability.
Andy Feldon
I.T. Director
Taylor Wimpey
Pete Redfern
CEO
Taylor Wimpey
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“Working with UK Connect has been a smooth and easy process. The team has been fantastic by going above and beyond, getting our broadband installed for us within extremely tight deadlines and ensuring the client relationship is done in an efficient manner. I have thoroughly enjoyed working with the UK Connect team, as I find they are highly reliable and have good attention to detail and carry out the job to an exceptional standard.
Jonny Leivesley
Redrow Homes