How to Open a Voicemail on your Desk Phone.

Welcome and thank you for choosing UK Connect to provide your voice solutions.

In this video we will help you to open a voice mail on your soft phone.


  • You already have a business VoIP account with UK Connect.
  • You have a soft phone account.
  • You have been sent your account login information.
  • You have been left a voice mail.
  • You know your Voice mail pin number (Available from your I.T. on 01483 663366)

Do you find managing or your business communications complex and time-consuming?

Don’t worry, you’re not alone! Most people do.

That’s why we developed Horizon: a simple, flexible way to manage your communications all operated through a web-based user interface.

It’s simple to use with easily-accessible features.

And, for a change, the language is jargon-free.

Horizon is quite simply the complete communication service for business, providing an extensive range of fixed and mobile telephony solutions.

At the core of horizon is a reliable secure IP network from Gamma, one of the UK’s largest providers of voice services and applications and the world’s leading call controller from BroadSoft.

This gives you full telephone system functionality and more.

Horizon offers a choice of handsets from a range of manufacturers and an easy-to-use web interface that can be accessed from any device.

Horizon makes life simple.

As an administrator you can quickly scale and configure the system according to your organisation’s changing requirements. And because staff can manage calls and preferences easily and effectively productivity will increase. With Horizon staff aren’t tied to their desks. Everyone can enjoy flexible working; Hot-desking and homeworking is easy.

Ever missed an important call? We all have haven’t we? But with Horizon’s “one number anywhere” it won’t happen again. This clever feature allows one number to ring simultaneously in several locations.

What’s more, with Horizon wherever you go your number and profile goes with you.

The “call from anywhere” feature means you can work anywhere and stay connected. All you do is enter the phone number at your location and your number and profiles go with you.

Auto Attendant creates a front door for your business, giving callers routing options, music-on-hold features, announcements and information; pretty much anything you’d like callers to hear in fact.

Need to record your calls? With Horizon you can record inbound and outbound calls, for compliance customer service or audit purposes, you can even record an entire call from start to finish even if you’ve only decided to start recording it halfway through the conversation. Clever, aye?

And because Horizon is an online cloud-based service it’s always available no matter what so you’ll never have to worry about snow, floods or strikes disrupting your business

Horizon can be accessed anywhere allowing your organisation to stay open for business making and taking calls

Here are just a few of the ways horizon can improve your business productivity and image:

  • Auto Attendant
  • Call from Anywhere
  • One Number Anywhere
  • Call Recording

And with minimal capital outlay needed, whatever the size of your business, you can benefit from the Horizon service: Reliable, proven and, above all, a jargon-free approach to telephony and communications.

Find out more today, please contact your service provider.

For further help with Business VoIP please contact UK Connect on 01483 663366 or fill in our contact form.