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15 September 2018

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UK Connect welcome first line support technician, Dominic

UK Connect warmly welcome Dominic as their new First Line Support Technician. The expansion of the team marks the continuing growth of the company, whose client base has almost doubled in a year.

UK Construction giants such as Taylor Wimpey and CALA Homes came on board in 2017, and thus new staff have been needed to keep up with the business of their Guildford-based telecoms office. The success comes as more clients come onboard and UK Connect’s connectivity solutions become well-known and trusted within the home-building market.

Dominic will be responsible for delegating technical issues to 2nd line support, and acting as a point of contact for technical support, both managing and solving. Dominic’s role as technician can’t be understated, as the technical brains that keeps the show running!

With the new base of clients that have reached out to us with their connectivity issues recently, there has been pressure for the same great customer service as always. The pressure is great because it pushes us to expand our resources and to try even harder to deliver a fantastic experience. I wish Dominic the best of luck in his new role.
PJ Farr, UK Connect

PJ Farr

Managing Director

UK Connect

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“Working with UK Connect has been a smooth and easy process. The team has been fantastic by going above and beyond, getting our broadband installed for us within extremely tight deadlines and ensuring the client relationship is done in an efficient manner. I have thoroughly enjoyed working with the UK Connect team, as I find they are highly reliable and have good attention to detail and carry out the job to an exceptional standard.

Jonny Leivesley

Redrow Homes

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