UK Connect client case study focus: Redrow Homes

About Redrow Homes

Redrow plc is one of the largest home-builders in the UK, with a network of 15 operational divisions nationwide. Redrow is based in Flintshire, and employs 2,300 people. It is listed on the London Stock Exchange and is currently a constituent of the FTSE 250 Index. Redrow shed some light on their experience as a customer of UK Connect, and Jonny Leivesly, Marketing Co-ordinator, comments.

Redrow’s situation

“We at Redrow Yorkshire have used several different internet suppliers in the past but have now finally come up with our best solution yet – UK Connect. 

From start to finish the whole process of ordering our internet connection, to installation and aftercare was very simple and professional.”

What UK Connect did for us

“UK Connect have now connected 3 sales offices in our Yorkshire Division and we have had exceptional service ever since. We have had a Broadband Router installed and Phone Lines for each development and the quality of internet speed is great. 

The landline telephone lines have enabled us to have fully functioning temporary sales office for the first time ever – and no hassle of using mobile phones!.”

The results

“Installation only took an hour for each development and the engineers who installed the products were very friendly and helpful. Nothing was too much trouble, they gave in depth information to our sales teams on how the product works and how to get the best out of it all. 

We will have a further two developments with the same products installed in the next 2 months and I am very confident the same level of customer service and the same exceptional quality will come out of the products we purchase from UK Connect that we have previously had installed. Lauren & Suzzie have been superb in dealing with any requests and queries we have had with a very quick turnaround time. Thank you!”