Insights & Events

02 October 2020

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UK Connect welcomes Karen Dean to the team

UK Connect are pleased to welcome Karen Dean as Customer Success Executive. As the business and our client base continues to grow, the requirement to expand the team has risen to ensure we maintain our high level of customer service and experience.

Karen’s previous role was as an Onboarding Executive within another SAAS business. Through this role, she has gained a wealth of experience and is looking to transfer her skills across into her new role by ensuring that all our clients receive the best CX experience, whilst going through our One. Site On-Boarding process.   

Karen tells us her reason for joining UK Connect; Looking for a new challenge and the culture and values of the company matched my own. 


“I am very excited to welcome Karen to the team as we manage the rapid growth of our latest innovation at UK Connect. Karen brings a wealth of customer onboarding knowledge to the team and will ensure a seamless onboarding experience for all our customers.”

Mitchell Smith

Product Manager

UK Connect

Transferable Skills

Karen is an experienced on-boarder with a wealth of transferable skills that will benefit customers these include: understanding business strategy, problem-solving, active listening, communication skills and building lasting customer relationships. 

Interests in and out of work

Karen loves spending time with family and friends, cooking, knitting, going out to eat, reading, and traveling. She is super keen to add Asia to her list of travel destinations.

Karen says: “I would like to start Yoga to strengthen my core and increase my flexibility as it will help keep me mobile as I get older. I am also very keen to volunteer with the homeless as this is something I am passionate about. I would like to spend more time with my family planning a big family holiday which will take a lot of  organisation as I have 6 kids 2 son-in-laws and 2 beautiful grandchildren.”

"I am excited to be joining the company and be part of a dynamic and agile team"
UKC logo

Karen Dean

Customer Success Executive

UK Connect

UK Connect has a role for you

At UK Connect we are always looking for Super Heroes to join our team. Find out more about careers at UK Connect, the specialists in construction site broadband.

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“Working with UK Connect has been a smooth and easy process. The team has been fantastic by going above and beyond, getting our broadband installed for us within extremely tight deadlines and ensuring the client relationship is done in an efficient manner. I have thoroughly enjoyed working with the UK Connect team, as I find they are highly reliable and have good attention to detail and carry out the job to an exceptional standard.

Jonny Leivesley

Redrow Homes

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